Frequently Asked Questions

Here are just some of the questions that we help our clients address:

​

How do we know if the services being paid for, through our IT / Managed Service Provider, are what we need?

​

We don't understand the services being offered by our IT / Managed Service Provider.  How do we know we're getting what we're paying for?

​

We're looking for a new IT / Managed Service Provider, but don't have anyone in the company qualified to do this.  Can you help us with this?

​

Should we move services to the Cloud? 

​

We're being told that our computers are at end of life, what does this mean?  Can they still be used?

​

We need to get Cybersecurity insurance and need to have Multi Factor Authentication active, how do we accomplish this? 

​

We need to know if our current network equipment needs to be truly upgraded. Our IT / Managed Service provider recommends replacing it. The quoted pricing is very high and outside our budget. What are our options?

​

Why do I have to pay for licensing for network equipment that we own?

​

Our phone system is no longer supported and needs to be replaced. We want to move to Microsoft Teams Phone.  Is this

possible?  Can you assist with planning this? 

​

Can you assist with developing an IT budget?

​

Do we need an internal IT Person?

​

How do we know if our remote employees are productive?

​

Are we doing enough in regards to security?

​

How do we know if our data is backed up and has it been tested for recovery?

​

Are backups encrypted?  

​

Do we really need to buy new computers to run the newest Windows versions?

​

​

​