Frequently Asked Questions

FAQ

Here are just some of the questions that we help our clients address:

How do we know if the services being paid for, through our IT Provider, are what we need?

We don't understand the services being offered by our IT Provider. How do we know if we have what we need?

We're looking for a new IT Provider, but don't have anyone in the company qualified to do this. Can you help us with this?

Should we move services to the Cloud?

We're being told that our computers are at end of life, what does this mean? Can they still be used?

We need to get Cybersecurity insurance and need to have Multi Factor Authentication active, how do we accomplish this?

We need to know if our current network equipment and our IT provider recommends replacing it. The quoted pricing is very high and outside our budget. What are our options?

Why do I have to pay for licensing for network equipment that we own?

Our phone system is no longer supported and needs to be replaced We want to move to Microsoft Teams Phone. Is this

possible? Can you assist with planning this?

Can you assist with developing an IT budget?

Do we need an internal IT Person?

How do we know if our remote employees are productive?

Are we doing enough in regards to security?

How do we know if our data is backed up and has been tested for recovery?

Are backups encrypted?

Do we really need to buy new computers to run the newest Windows versions?